Job Title: Administrative Coordinator/Front 

Location/Hours: on-site, 40 hours/week

Company: Dynamic Health Clinic                                           

Reports to: Director of Operations

About Dynamic Health 

At Dynamic Health Clinic we help adults struggling with mental and emotional stress and illness using a biopsychosocial model. Our three core services are Psychotherapy, Psychiatry and Naturopathic Medicine.

Our vision is that all clients will be empowered through education regarding the conventional and complementary medicine options that can help prevent, health and manage symptoms. Our mission is to provide integrative and collaborative care where all practitioners work closely with each other to reach the best client outcomes. We are committed to quality client-centered care that is measurement-based, trauma informed and whole person focused.

Job Summary

The Administrative Coordinator reports to the Director of Operations. This position is responsible for the confidential management of administrative details of Dynamic Health Clinic. Including but not limited to client’s information, scheduling and billing information and processing. The incumbent is responsible for a high level of responsive services to all clients, prospective client and practitioner inquiries. Responsibilities include but are not limited to greeting in-person clients, checking clients in, answering client inquiries via phone or email and assisting with scheduling sessions. This individual serves as a communication pathway between the administrative team and practitioners to keep schedules running smoothly and on time.

Our perks include:

• Warm and family-based atmosphere
• Health & Dental Benefits upon completion of probationary period
• Bi-annual staff events & Monthly team meetings

Purpose of the Position

• Smooth running of practitioners schedule
• Follow up with enquiries about our services
• Maintain a clean and healing environment in the office
• Make all clients feel nourished and taken care of
• Maintaining impeccable accounts receivable procedures
• Sending and replying to email/phone calls
• Supporting with marketing tasks
• Insurance Billing