Case worker

  • Part Time
  • from home
  • Job Hours: Sunday to Thursday 10:00am to 10:00pm and Friday 10:00am to 7:00pm

The National Benefit Authority

Description:

Work from home/$30 per hour/ Work from home

Schedule: 38 hours per week

· Various shifts including afternoon, evenings, and weekends

· Sunday to Thursday 10:00am to 10:00pm and Friday 10:00am to 7:00pm

· Training will take place Monday through Friday from 9:00 am to 5:30 pm.

Main Responsibilities:

· Interact with clients by phone and email to assist them with their case.

· Effectively and efficiently review and assess cases and case-related information.

· Provide case status updates to clients.

Qualificatons:

As the ideal candidate you have:

· The ability to type detailed notes during client conversations

· A minimum of 1-year work experience in a customer service environment (asset).

· Experience in an inbound call center environment (asset).

· Proficiency with computers, Microsoft Office, and email applications.

· Fluent written and spoken English.

· The ability to positively receive feedback.

Additional Comments:

The National Benefit Authority offers:

  • Fully paid on-the-job training to new hires.
  • The power to create success for yourself while making a difference.
  • Opportunities for professional development and advancement.
  • Extended health and dental group benefits, after 6 months.
  • Watch our video to find out more about who we are! https://youtu.be/_5uOkIi9Kz4
  • If we’re a good fit, send your resume to jobs@thenba.ca
  We thank all those who apply; however, only applicants chosen for an interview will be contacted

To apply for this job email your details to jobs@thenba.ca


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