Customer support

Hitech Merchants

Description:

Customer support (12-15 month term with possibility to lead to full time position)

 

Type: Full-time (M-F), short-term, on-site

 

Location: North York

 

Start Date: Immediate

Responsibilities:

First point of contact with customers
Communicate by phone and email with customers and reps
Responding to support tickets
Troubleshooting customer issues
Liaising between internal and external departments
Completing and submitting forms
Updating and keeping track of tasks in CRM (Salesforce)

Qualificatons:

Experience in customer support
High attention to detail, with good organization skills to prioritize work

Strong verbal and written English communication skills

Good command of technology and computer usage

Additional Comments:

  • Competitive salary and generous employee health & dental package
 

To apply for this job please visit hitechmerchants.comĀ .