Description:

Job Description: Front Counter Customer Service Representative

Location: Amazing Donuts – 3499 Bathurst Street

Position: Front Counter Customer Service Representative

Job Summary: Amazing Donuts is seeking a friendly and organized individual to join our team as a Front Counter Customer Service Representative. The successful candidate will be responsible for providing exceptional customer service to all walk-in customers, packaging a variety of baked goods, and handling orders over the phone and online.

Key Responsibilities:

• Greet and assist walk-in customers with a friendly and positive attitude.
• Package donuts, muffins, cookies, cupcakes, and other baked goods accurately and efficiently.
• Answer phone calls, emails, take orders, and handle customer inquiries in a professional manner.
• Ensure all orders are processed correctly and promptly.
• Maintain a clean and organized front counter area.
• Assist with inventory management and restocking of products.
• Handle cash transactions and operate the point-of-sale (POS) system. As we take credit card now.
• Collaborate with team members to ensure smooth and efficient store operations

Working Hours:

• Full-time and part-time positions available.
• Flexible schedule, including weekends and holidays.