IT and Database Support Technician

  • Full Time
  • Anywhere

Eitz Chaim Schools

Description:

IT and Database Support Technician

Eitz Chaim Schools is seeking a technologically savvy individual to provide IT and Database support to our campuses.

The Support Technician’s responsibilities will include:

  • Install and configure computer hardware, software, operating systems, printers, projectors
  • Monitor, maintain, and troubleshoot computer systems and networks
  • Replace projectors or computer parts as required
  • Support the roll-out of new applications, GPOs, and hardware
  • Set up new users’ accounts and profiles and deal with password issues
  • Respond in a timely manner to service issues and requests
  • Create easy to understand manuals and guides
  • Thinking of creative solutions and advancements in education technology
  • Troubleshoot database related issues and provide support to the Database Manager
  • Assist secretaries, teachers, admin with daily database tasks as needed
  • Non-IT related issues – thermostat troubleshooting or other minor tasks

Skills

You will need to show evidence of the following:

  • Logical thinking/ creative problem-solving skills
  • Knowledge of IT principles and how software and operating systems work
  • Ability to establish the nature of an issue, communicate technical solutions effectively
  • Ability to work well in a team
  • Ability to prioritize open tickets
  • AI prompting
  • Attention to detail
  • Strong sense of discretion and confidentiality
Qualificatons:
  • Degree in related field and/or 1-3 years’ experience in computer systems maintenance
  • Experience with the following a plus: Blackbaud Education products/FE/RE, Fortigate/FortiOS, Meraki, Google Admin, Google Classroom, MS Server and GPOs
Additional Comments:

Job details

  • 40 hours per week – evenings or weekends are periodically required
  • Interested candidates should apply to [email protected] with salary expectations.
-We thank all those who apply, however only applicants chosen for an interview will be contacted

To apply for this job email your details to ITjob@eitzchaim.com


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