Banking Branch Manager & Banker

Website Lighthouse Credit Union

Description:

Lighthouse Credit Union is looking to hire a Branch Manager and a Banker to operate our new branch!

 

Lighthouse is a Credit Union created to serve all of the banking needs of the Jewish community. We are opening our first branch next month and we are looking for an experienced team to work at and manage this branch. At opening, we will be offering a mix of financial products such as chequing accounts, high-interest saving accounts, RESPs, trading accounts, mortgages, and GICs. A few weeks after our branch’s launch, we will be rolling out additional products, such as TFSAs, credit cards, personal loans, business loans, lines of credit and much more.

We are a start-up with the goal to grow into a full-scale banking institution, and we need the right talent to help us reach our goal!

 

The Roles:

 

Branch Manager:

As we are a start-up, this role will provide a lot more growth opportunity than a standard Branch Manager position.

Responsibilities:

  • Opening and closing the branch every day.
  • Providing the highest level of service to all clients, both current and potential, and assisting them in opening new products and services offered by Lighthouse.
  • Meeting with clients one-on-one to have in-depth discussions about how our products and services can best suit their needs.
  • Implementing new product and service offerings in the branch, and implementing new branch procedures.
  • Completing all back-end work that makes a branch run, including fulfilling regulatory requirements, manually entering certain daily transactions, connecting with head office staff for collaboration and support when needed, etc…
  • Ensuring the branch is run in a professional manner, with a heavy emphasis on client satisfaction and promoting Lighthouse to the community.

You:

  • You have several years of experience working at a bank or credit union branch. You have worked in almost all areas of the branch, and you have the knowledge of what it takes to run a successful branch.
  • You are ambitious and can wear many different hats.
  • You are a confident and friendly person who enjoys engaging with clients.
  • You can manage people well.
  • You are a good multi-tasker.
  • You are organized.

 

Personal Banker:

As we are a start-up, this role will provide a lot more growth opportunity than a standard Branch Manager position.

Responsibilities:

  • Assisting the Branch Manager in running a successful branch.
  • Being the first point of contact for clients who enter the branch and greeting them.
  • Providing the highest level of service to all clients, both current and potential, and assisting them in opening new products and services offered by Lighthouse.
  • Answering questions and providing information to current and potential clients.
  • Opening accounts for clients and selling them on our other products.
  • Completing all front-end work that makes a branch run, assisting clients in onboarding and account opening, handling cheques and cash, manually entering certain daily transactions, connecting with the Branch Manager when needed, etc…
  • Assisting the Branch Manager in implementing new product and service offerings in the branch, and implementing new procedures.

You:

  • You have several years of experience working at a bank or credit union branch. You have worked in many areas of the branch, and you have the knowledge of what it takes to ensure clients have a positive and successful branch experience.
  • You are ambitious and can wear many different hats.
  • You are a confident and friendly person who enjoys engaging with clients.
  • You are a good multi-tasker.
  • You are organized.

 

The above roles are traditional branch roles, with a non-traditional component to them. As we are a start-up and this is our first ever branch, there will be a lot of opportunities provided with these roles that are not available in already-established banks or credit unions. The Branch Manager and Personal Banker will have opportunities outside of their normal scope, to help build infrastructure and procedures, to implement new products and services, improve the branch experience, and much more. This additional scope will be compensated for accordingly.

 

The Environment:

Lighthouse Credit Union employs very friendly, positive people, who are always happy to help each other out. The new branch will have 3 sections to it. The branch area, the head office, and an open area with seating, coffee, and food for the community to make use of at its leisure, free of charge. We are building our branch to be a place where all Lighthouse employees can connect and colab with one another, and in turn connect with the community. We expect the completion and launch of our branch to take place some time in February.

 

If you are interested in joining our team, we would love to hear from you!

Please send us an email with your resume attached to [email protected]

 

Looking forward to hearing from you! 😄

To apply for this job email your details to info@lighthousecu.ca


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