Property Supervisor

  • Full Time
  • Anywhere

Website REENA


Property Supervisor, REENA

Who We Are:
Reena ( is a non-profit organization that has provided community services for people with developmental disabilities while promoting dignity, individuality, independence, personal growth and community inclusion within a framework of Jewish culture and values since 1973. Reena advocates for people, and supports individuals to develop spiritually, feel a connection and sense of belonging to their roots, culture and community, but also encourages the expression of everyone’s culture and religious roots, regardless of background and denomination.


Job Responsibilities:

The Property Supervisor is primarily responsible for overseeing all aspects of facility management for an assigned portfolio of Reena locations. Delegating to a staff of Property Service Persons, the position is accountable for but not limited to the following; safety compliance, maintenance/repair of buildings, equipment repairs and systems issues, emergency issues, implementing relevant controls and procedures, and liaising with external stakeholders, contractors and other outside parties.

Utilizing an order tracking system, the Property Supervisor prioritizes and assigns tasks as required. This position will also act as the back-up to the Facilities Supervisor position.


1) Building Maintenance and Repairs

  • Uses Order Tracking System to monitor, assign and oversee building maintenance and repairs
  • Initiates recurring requests on Order Tracking system to ensure preventative maintenance
  • Coordinates and supervises the delivery of services to assigned locations by external contractors in conjunction with the Property Assistant
  • Maintains sound knowledge of all aspects of building operations including but not limited to, HVAC, mechanical, electrical, plumbing, health and safety equipment
  • Ensures all equipment and systems at assigned locations are operated in a safe and efficient manner, and in compliance with all applicable government codes & regulations
  • Liaises with Direct Support Supervisors every 6 months to discuss and initiate repair, renovation and maintenance requests
  • Maintains comprehensive records of scheduled maintenance and equipment
  • Updates warranty tracking system
  • Produces reports as needed with regards to maintenance and equipment
  • Complies with all applicable health and safety requirements/legislation and any other applicable legislative requirements to ensure adherence to at all times and reports any issues and/or concerns immediately to the appropriate parties and follows up as required
  • Conducts regular routine inspections on all applicable mechanical, electrical, and HVAC systems and any other related equipment to ensure equipment is maintained in good working order
  • Conducts regular routine inspections of both the interior and exterior areas of assigned locations
  • Enforces building procedures including precautionary policies and procedures, organization’s Standard Operating Procedures, adherence to government codes & regulations, and makes recommendations for building improvements
  • Meets with Health and Safety officials, Building Inspectors as required
  • Responds to emergencies and cell phone after-hours calls as required and as directed to by the Property Manager
  • Assists with negotiating with outside vendors as required
  • In conjunction with the Property Assistant, maintain a list of up-to-date and accurate emergency contact information
  • Purchases tools, equipment and supplies according to Reena’s policies and procedures and within budget, in conjunction with the Property Manager
  • Seeks out professional development opportunities on an ongoing basis to keep up to date on legislation, building codes, and any other relevant information to ensure best practices are being met
  • Other duties as assigned

2) Managerial Duties

  • Supervises a team of Property Service Persons, managing performance and delegating assignments
  • Conducts monthly supervisions with staff, annual performance reviews
  • Ensures staff complete required training
  • Completes administrative work with relation to staff, including payroll and incident reporting
  • Trains and orients new staff
  • Meets with staff on regular basis to review property job requests and projects
  • Attends Property Department meetings and Joint Supervisors meetings
  • Collaborates with Human Resources to hire new staff when required
  • Works in conjunction with Property Manager to update systems and seek continuous quality improvement

3) Resource Management

  • Promotes the need for and models the effective utilization of resources.
  • Obtains ongoing information and feedback about resource utilization to make timely, effective decisions.
  • May make resources available to other areas in the agency as needed.

4) Relationship/Network Building

  • Liaises with all internal & external stakeholders, government officials, external vendors, suppliers and contractors as necessary in a professional manner.
  • Seeks out professional development opportunities on an ongoing basis to keep up to date on legislation, building codes, and any other relevant information to ensure best practices are being met.
  • Proactively solidifies relationships through systematically building a solid foundation of mutual understanding and trust.
  • Involves working to uncover the real underlying concerns and needs of contacts, e.g. community partners, stakeholder groups.

5) Leading Others and Managing Change

  • Generates excitement, enthusiasm and commitment in people, by translating the agency’s vision, mission and values into terms that are relevant to the work being performed.
  • Takes specific actions to ensure the successful implementation of the change initiative(s).
  • Reinforces the change message with own actions and attitudes-models new behaviours.
  • Addresses performance problems in a timely way by speaking with others openly and directly about performance problems and holding them accountable for taking actions for improvement.

Formal Education and Experience

  • College diploma in a relevant field (e.g. facility management)
  • Certificates in any of the following preferred: Electrical, Plumbing, HVAC Technician, Facilities Technician
  • Minimum 2-3 years of experience in a supervisory role in a property services capacity, as a site superintendent or similar
  • Extensive experience and knowledge of HVAC systems, plumbing, electrical, carpentry, appliance repair, commercial renovations, fire and building code
  • Able to plan and organize a variety of construction, maintenance and repair tasks
  • Basic knowledge of budgeting principles
  • Experience in preparing cost estimates, budgets, correspondence and status reports, ordering equipment, supplies and materials
  • Able to interpret maintenance engineering diagrams, sketches, blueprints, and maps, and able to effectively estimate construction and remodeling costs
  • Familiarity with AutoCAD or other CAD systems would be an asset
  • Proficient with Microsoft Office Outlook, Word and Excel programs; proficiency in other Microsoft Office programs considered an asset.
  • Valid Ontario driver’s license in good standing and access to own vehicle
Additional Comments:

  • Reena is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for disability during any stage of the recruitment process, please notify Human Resources.
  • Job Types: Full-time, Permanent
  • Salary: From $50,000.00 per year
  • Benefits: Dental care, vision care and more
  • Schedule: Full time 8 hour shift, Monday to Friday, weekends and evenings may be required

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