Sales and Customer Service Representative

  • Part Time
  • Toronto

Sox Spot


Sales and Customer Service Representative- Retail

Job Description

This is a part time sales position which will require about 20 – 25 hours a week of in-store sales, as well as online sales.  We are looking for a University/College student or post seminary with sales experience or alternative service industry experience.  The successful candidate will have a strong positive attitude, great customer service skills, and be prepared to work both with customers as well as with inventory, stocking and store organization. The position  requires a broad knowledge of the sizing and fit of products sold.  Training will be offered, but the ideal candidate will have strong communication skills,  some sales experience, and will be capable of troubleshooting with customers to figure out what best suits their needs.


Duties and Responsibilities:

  • Greet and assist customers as they shop for new products
  • Suggest applicable and relevant options to help customers walk out the door with everything they need
  • Learn about store merchandise and become knowledgeable about our products
  • Troubleshoot with customers when necessary
  • Perform all duties of sales transactions
  • Communicate with management and give regular customer feedback
  • Be responsible for re-stocking shelves,  unpacking shipments and for store merchandise after customers leave.
  • Track  inventory when necessary
  • Update website orders and email orders
  • Bachelor’s degree or post high school certification preferred or in process
  • 6 months of customer service experience (not necessarily in a sales capacity)
  • Strong verbal communication skills
  • Ability to send professional emails
  • Previous retail experience is a plus
  • Cashier skills:  experience with cash register is a plus
Additional Comments:

Candidates should submit their resume and cover letter to [email protected]

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