Settlement Supervisor

JIAS Toronto
Description:
JIAS Toronto is a not-for-profit corporation dedicated to helping immigrants with resettlement in the Greater Toronto Area. JIAS Toronto assists lawfully admitted immigrants and refugees in meeting basic financial, social, legal, and other requirements of immigration. We work to advance the well-being and social integration of newcomers by providing a full range of outreach, support, counseling, training, and referral resources.
For more information or to apply to any position listed below, visit our Careers page on the JIAS Toronto Website.
Settlement Supervisor
JIAS Toronto is seeking a Settlement Supervisor to lead a team of settlement workers providing direct services to immigrants and refugees. This role ensures service excellence, compliance with reporting requirements, and adherence to best practices and professional standards.
Responsibilities:
- Supervise, train, and support settlement team members.
- Assist in recruiting, onboarding, and mentoring staff.
- Review staff documentation for compliance and provide coaching.
- Provide updates to the Clinical Manager on client cases and staff progress.
- Manage a reduced caseload of clients.
- Collaborate with internal teams to support private sponsorship programs.
- Lead community outreach efforts to promote JIAS services.
- Ensure timely and accurate case documentation.
Qualificatons:
Candidates require a Master’s degree in Social Work, Counseling, or a related field and registration with a regulatory college. A minimum of three years of supervisory experience in a social service organization, along with extensive clinical practice and newcomer settlement experience, is essential. Strong leadership, organizational, and communication skills, along with advanced Microsoft Office proficiency, are required. Fluency in languages relevant to JIAS Toronto’s client base is an asset.
Additional Comments:
Click here to apply for the Settlement Supervisor opening. If you are interested in applying for this position, please submit your cover letter and résumé at Careers at JIAS - JIAS Toronto. JIAS Toronto is conveniently located at 4600 Bathurst Street in Toronto. On the premises you will find free parking, a daycare centre and a gym. At JIAS Toronto, we welcome, support, and integrate immigrants today to build a strong Canada and a strong Jewish Community of tomorrow. JIAS Toronto is committed to the principle of equal opportunity employment. Accommodations during all phases of the hire process will be made wherever possible. Please advise us if any accommodations are required. We thank all applicants for their interest, however only those considered for an interview will be contacted. To learn more about JIAS Toronto, please visit: www.jiastoronto.org.