Specialized Financial Customer Service Rep

  • Part Time
  • Anywhere
  • Job Hours: Sunday to Friday 10:00am to 10:00pm

The National Benefit Authority


Specialized Financial Customer Service Rep

Post-Secondary Degree Required

August 31-September 27 $30 per hour

September 27, 2020 and on $18 per hour +bonus

Schedule: 38 hrs per week from home

  • August 31-September 27 paid training.
  • September 28 and on, various shifts

Sunday to Friday 10:00am to 10:00pm

Main Responsibilities:

  • Interact with clients by phone and email.
  • Effectively and efficiently review and assess clients and client-related information.
  • Provide account status updates to clients.

As the ideal candidate you have:

  • Education – a Post-secondary degree
  • Professionalism – it means so many things, but to us it’s about taking pride in the quality of service we provide to our clients.
  • Diligence – you understand that being thorough is crucial
  • The ability to problem solve and plan effectively and independently.
  • Self-motivation.
  • The ability to read and retain large quantities of information.
  • The ability to type detailed notes during client conversations.
  • A minimum of 1-year work experience in a customer service environment (asset).
  • Experience in an inbound call center environment (asset).
  • Proficiency with computers, Microsoft Office, and email applications.
  • Fluent written and spoken English.
  • The ability to positively receive feedback.
Additional Comments:

The National Benefit Authority offers:

  • The power to create success for yourself while making a difference.
  • Opportunities for professional development and advancement.
Watch our video to find out more about who we are!  https://youtu.be/_5uOkIi9Kz4  

To apply for this job email your details to onboarding-dr@thenba.ca

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