Description:

Security Operations Centre Operator, Full Time

Niche Talent Source and Aish Talent are proud to support the Jewish Security Network (JSN) of Greater Toronto in sharing this opportunity. Together, we are connecting strong candidates with organizations doing meaningful work.

About the Organization

The Jewish Security Network (JSN) of Greater Toronto is dedicated to helping protect and support the safety of the Toronto Jewish community. Through a 24/7 Security Operations Centre, JSN works closely with institutions, agencies, and community members to monitor security activity, respond to incidents, and coordinate communications in both routine and emergency situations.

About the Role

JSN is seeking a qualified and dedicated Security Operations Centre Operator to join its team in North York, Ontario. This is a full-time, on-site role supporting a 24/7 command centre.

This is a replacement hire due to an internal promotion, reflecting growth and development within the team.

Reporting to the Manager, Security Operations Centre, the successful candidate will serve as a first point of contact for incoming calls for support and field intelligence reports. This role requires someone who can think clearly under pressure, process information quickly, and respond with professionalism, sound judgment, and attention to detail.

What You Will Do

• Operate the Security Operations Centre on a shift basis using specialized technology and supporting systems
• Monitor digital assets, hotlines, and incoming information to assess and respond to incidents
• Coordinate routine and emergency incident communications using established protocols
• Create accurate, detailed, and comprehensive records of security-related incidents
• Provide direct support to Jewish institutions, agencies, and personnel during emergencies
• Work closely with internal teams and external security resources as needed
• Conduct regular drills, support technical troubleshooting, and assist with system maintenance
• Attend meetings and training sessions, and contribute to peer training where appropriate
• Support event security needs as required
• Work a rotating schedule including nights, weekends, evenings, and holidays to support 24/7 operations

Compensation and Additional Requirements

• $28 per hour
• Full-time, on-site role based in North York, Ontario
• Successful candidates will be required to pass a police background check

Use of Artificial Intelligence

The organization may use technology, including artificial intelligence tools, to support administrative aspects of the recruitment process. All hiring decisions are made by individuals and based on job-related criteria.

Accessibility and Inclusion

The Jewish Security Network is an equal opportunity employer committed to creating an accessible and inclusive workplace. Accommodation is available upon request for candidates taking part in all stages of the hiring process.